Frequently Asked Questions about Sparkle Collars.
Here are many frequently, common asked questions and their answers about Sparkle Collars®, if your question is not covered here, we always welcome you to contact us and we will be more than happy to assist with any of your questions.
Sparkle Collars will last in blinking mode for 48 hours or more & be brightest for the first 24 hours. In glow mode it will last 24 hours or more & be brightest for the first 12 hours. You can turn off Sparkle Collars & use them again for another occasion.
No. Opening the casing and attempting to change the batteries on Sparkle Collars can result in the delicate inner workings being damage. The batteries are also specifically chosen for this product and are not easy to find meaning it may be much more cost effective to purchase a new Sparkle Collar.
Sparkle Collars weigh approximately 3.5 grams or .12 ounces.
Sparkle Collar needs an 11″ (28cm) balloon as a minimum to lift it to the ceiling and float for 10-12 hours or more. If a small amount of Hi-Float is used this will extend the float time to almost double.
No. Sparkle Collars are water resistant, but not waterproof. Should Sparkle Collars be used on outdoor decor for example and get wet from weather there should be no effects to the products. But Sparkle Collars are not suitable and are not designed to be immersed in liquid.
Yes, the new improved Sparkle Collars, which were launched in March 2015 have a multi function switch located on the top side of the product. This switch, when pressed, turns on Sparkle Collars and the L.E.D lights glow brightly. Press the switch again and the function changes to slow blinking mode, press again and the function changes to fast blinking, press again and the Sparkle Collar turns off. PLEASE NOTE * Previous versions of Sparkle Collars, (pre March 2015 ) did not have these functions, by ordering online your are assured of receiving the latest Sparkle Collars with the freshest of batteries, our stock is turned over every 8 – 10 weeks.
With Sparkle Collars there is a small amount of current that passes between the batteries and the circuit board so the product ideally will have a shelf life of approximately 12 months.
Sparkle Collars are a UFO shaped LED product with 3 LED’s branching out with an small wedge opening. The LED’s are on very fine wire lengths which can be very gently bent if specific decor should require it.
Yes, Sparkle Collars are designed to meet the latest specifications for the United States and Europe. Sparkle Collars meets Rohs standards & California Proposition 64 standards. It contains no lead or Phtalates, no mercury in the batteries. Sparkle Collars do contain small parts and we strongly advise supervising small children under the age of 6. Please dispose of the package thoroughly as this can be a choking hazard.
Yes, we ship worldwide if you order online & we have fixed price shipping for International orders. If there is not a distributor in your Country, we want to be sure that you are able to purchase our products, so we offer this service. If there are distributors in your Country, we are more than happy to advise you who they are. If you would like to distribute Sparkle Lites® products in your Country or know of someone who you think should, we would be more than happy to provide information on the distribution options that are available.
International shipping takes 10 to 14 days unless a faster method is required, such as Fedex, where additional costs will apply.